Job Description
Job Title:  Export Sales Operation Assistant Manager
Posting Start Date:  04/11/2025
Req ID:  1381

About Us

Masan Consumer is one of Vietnam’s largest local diversified FMCG companies. The company manufactures and distributes a range of food and beverage products, including soya sauce, fish sauce, seasoning, chili sauce, instant noodles, instant congee, instant coffee, instant cereals, bottled beverages, processed meat, and beer. Masan Consumer has grown its product portfolio and domestic distribution channels to establish a leading position in Vietnam’s branded consumer food and beverage market. Its key brands include CHIN-SU, Omachi, Kokomi, Vinacafé, Wake-up, Wake-up 247, Compact, Lemona, Vĩnh Hảo, Vivant, Quang Hanh, Sư Tử Trắng và Red Ruby. With acquisition of NETCO, Masan Consumer extends in the home and personal care space, offering such products as Joins and Super Net washing powder, Chante’ and Sopa liquid detergent, Homey dishwashing liquid and La'Petal body wash.

Job Summary

Export Sales Operation Assistant Manager is responsible for acting as the focal point to coordinate and implement export sales support activities with the sales team to achieve the company’s overall business and performance objectives.

Job Responsibilities

Coordinate export business support activities to ensure the processes of order placement, shipment arrangement, and export documentation are completed on time and effectively.

Manage and monitor customer orders in assigned markets; compile and report monthly order statistics.

Place production orders, monitor and supervise production progress to ensure accuracy in quantity and delivery schedule.

Coordinate with customers and internal departments to arrange shipment and delivery as agreed.

Supervise, review, or directly handle export documentation (Contract, PI, PO, Invoice, Packing List, etc.); coordinate with Finance team to monitor customer payments and outstanding balances.

Monitor and promptly report to management on potential risks/incidents, and propose appropriate solutions.

Build, train, and develop the capability of subordinates under management.

Other Requirements:

- 3-5years of experience in export sales operation or international business.

- Familiarity with export regulations, documentation, and compliance.

- Understanding of global business practices and cultural differences.

Job Responsibilities - Continued

Skills

  • Business English

Functional Competencies

  • International Payments
  • Incoterms
  • Trade Compliance
  • Operational Coordination
  • Customs Regulations

Masan's Core Competencies

  • Consumer Centricity
  • Innovation
  • Ownership
  • Passion for winning
  • Purposeful Leadership

Masan's Leadership Competencies

  • Business Acumen
  • Learning Agility
  • Dealing With Ambiguity
  • Vision & Strategy
  • Talent Catalyst
  • Leading The Change
  • Integrity & Trust
  • Stakeholder Management
  • Collaboration
  • Planning
  • Problem Solving
  • Result Driven

Education

  • Bachelors in Finance or Accounting

Certifications

    Conditions of Employment

      Physical Requirements

        Relevant Industries

          Interview Questions