Job Description
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Job Title:  E-commerce Manager
Posting Start Date:  26/05/2025
Req ID:  1093

About Us

Masan Consumer is one of Vietnam’s largest local diversified FMCG companies. The company manufactures and distributes a range of food and beverage products, including soya sauce, fish sauce, seasoning, chili sauce, instant noodles, instant congee, instant coffee, instant cereals, bottled beverages, processed meat, and beer. Masan Consumer has grown its product portfolio and domestic distribution channels to establish a leading position in Vietnam’s branded consumer food and beverage market. Its key brands include CHIN-SU, Omachi, Kokomi, Vinacafé, Wake-up, Wake-up 247, Compact, Lemona, Vĩnh Hảo, Vivant, Quang Hanh, Sư Tử Trắng và Red Ruby. With acquisition of NETCO, Masan Consumer extends in the home and personal care space, offering such products as Joins and Super Net washing powder, Chante’ and Sopa liquid detergent, Homey dishwashing liquid and La'Petal body wash.

Job Summary

Develop Affiliate Marketing sales channel in parallel with building the mixture model of GT & eCom sales.

Job Responsibilities

  • Identify and contact individuals with existing offline and online sales channels to recruit them as online sales agents for MCH.
  • Develop and implement a distribution & sales model for this online agent channel to ensure product availability for the market and consumers.
  • Manage the online sales agent system, including but not limited to: product supply, promotional programs based on MCH's policies, product display, organizing livestream sessions and/or posting product advertising videos on agents' personal pages with frequency and content directly instructed by MCH, and managing agents' regular order revenue.
  • Monitor the online sales agents' compliance with MCH policies such as the official product procurement policy from MCH, retail pricing and consumer promotion policies, sales channels to consumers, and payment processes.
  • Build and develop the capabilities of the agents through support such as: salary and bonus schemes, welfare policies, training, coaching, personal development, talent development schemes, motivation, rewards, and career advancement.
  • Collaborate closely with other departments in the e-commerce sales team to ensure consistency in operations and sales policies, information updates, and adherence to company regulations.
  • Maintain communication and collaboration with relevant functional departments in managing the agent system, such as the Sales Support department, Finance and Accounting department, Procurement department, Information Technology department, and Administration department.
  • Other tasks as assigned by Line Manager

Job Responsibilities - Continued

Skills

  • Business English
  • Presentation & Communication
  • P&L Management

Functional Competencies

  • Communication and Interpersonal Skills
  • Negotiation & Persuasion

Masan's Core Competencies

  • Consumer Centricity
  • Innovation
  • Ownership
  • Passion for winning
  • Purposeful Leadership

Masan's Leadership Competencies

  • Business Acumen
  • Learning Agility
  • Dealing With Ambiguity
  • Vision & Strategy
  • Talent Catalyst
  • Leading The Change
  • Integrity & Trust
  • Stakeholder Management
  • Collaboration
  • Planning
  • Problem Solving
  • Result Driven

Education

  • Bachelors in Economics or Business Administration

Certifications

    Conditions of Employment

      Physical Requirements

        Relevant Industries

          Interview Questions
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