Job Description
Job Title:  QA Associate Director HG
Posting Start Date:  03/08/2026
Req ID:  1757

About Us

Masan Consumer is one of Vietnam’s largest local diversified FMCG companies. The company manufactures and distributes a range of food and beverage products, including soya sauce, fish sauce, seasoning, chili sauce, instant noodles, instant congee, instant coffee, instant cereals, bottled beverages, processed meat, and beer. Masan Consumer has grown its product portfolio and domestic distribution channels to establish a leading position in Vietnam’s branded consumer food and beverage market. Its key brands include CHIN-SU, Omachi, Kokomi, Vinacafé, Wake-up, Wake-up 247, Compact, Lemona, Vĩnh Hảo, Vivant, Quang Hanh, Sư Tử Trắng và Red Ruby. With acquisition of NETCO, Masan Consumer extends in the home and personal care space, offering such products as Joins and Super Net washing powder, Chante’ and Sopa liquid detergent, Homey dishwashing liquid and La'Petal body wash.

Job Summary

Manage the activities of the QA Department according to the assigned product line of MCH company.

Directly responsible for the quality management system from input to output for the product.

Manage QA Manager, Associate Manager, Supervisor levels at designated companies, assigned from MCH

Build and deploy OGSM, KPI and maintain and upgrade quality management and food safety systems at assigned factories.

Job Responsibilities

Establish, implement and maintain the quality management system, OGSM and KPI at Vinacafe company.

Plan OGSM, set up Action plans and KPIs for QA vertical factory companies in charge. Participate in regular briefings.

Collect and analyze customer feedback to drive organizational improvement.

Manage QA personnel, build and deploy OGSM/KPI, maintain quality management & food safety systems at Vinh Hao, VTF, Phuc Long.

Maintain certificates for Vinacafe; Representatives work with authorities on product quality and food safety.

Plan and carry out internal quality assessments of companies and factories under Masan Group (Quality Internal Audit). Monitor corrective actions (CAR/PAR).

Participate in QA Masan Group's supplier and processor evaluation program.

Update product standards and new packaging materials for domestic and export markets for products in charge.

Draft and update general guidance documents for MCH and quality manuals. Deploy QLOne application for units in need.

Coach and train employees on quality awareness and skills to reduce costs and increase profits.

Perform other unexpected tasks assigned by Head of QA MCH or Head of QA Group.

Job Responsibilities - Continued

Skills

  • MS Office
  • Technical English

Functional Competencies

  • Communication and Interpersonal Skills

Masan's Core Competencies

  • Consumer Centricity
  • Innovation
  • Ownership
  • Passion for winning
  • Purposeful Leadership

Masan's Leadership Competencies

  • Business Acumen
  • Learning Agility
  • Dealing With Ambiguity
  • Vision & Strategy
  • Talent Catalyst
  • Leading The Change
  • Integrity & Trust
  • Stakeholder Management
  • Collaboration
  • Planning
  • Problem Solving
  • Result Driven

Education

  • Bachelors in Chemistry or Other relevant fields

Certifications

    Conditions of Employment

      Physical Requirements

        Relevant Industries

          Interview Questions